Thank you for choosing our men’s clothing! We are always committed to providing customers with quality products and services. If you are not satisfied with the product you purchased, please refer to the refund and return policy below:

  1. Return conditions
    Return period:

You have 30 days from the date you received the product to apply for a return.
Product condition:

The returned product must meet the following conditions:

Unused, unwashed, and in good condition
Retain all original tags, labels and packaging
The garment has no obvious wear or dirt
Please ensure that the product is properly packaged when returning to prevent damage.
Unacceptable products:

The following products are not subject to the return policy:

Customized or specially made products
Underwear, swimwear and other intimate apparel
Sale or clearance products (marked as non-returnable at the time of purchase)
Damaged products (the product is damaged when you receive it, you need to contact customer service to handle it)

  1. Refund process
    Request a refund:

Please fill out the return application form on our official website or contact the customer service team via email to apply. To facilitate processing, please provide the following information:
Order number
Product name and quantity
Reason for return
Returning goods:
Once you contact us, you will receive detailed return instructions and a return address. Please mark the product postcard or box clearly as instructed to ensure that it is not damaged during transportation.
Refund processing:
Once we receive your returned goods, we will inspect and process the refund within 7 working days.
If the goods are eligible for return, the refund will be returned to your payment account. Please note that the time it takes for banks to process refunds may vary.

  1. Return postage
    First return postage:
    If you apply for a return due to product quality issues (such as damage or defects), we will cover the return postage. Please keep the mailing receipt so that we can reimburse you for the corresponding postage (not exceeding XXX yuan).
    Personal reasons for return:
    If you choose to return the goods due to size, design or other personal reasons, you will be responsible for the return postage.
  2. Exchange Policy
    Replacement:

If you need to exchange an item, please follow the refund process to request a return and indicate the size or style you would like to exchange in your request. We will process your exchange after receiving the returned item.
Stock Availability:

The exchanged item is subject to stock availability. If the item you need is out of stock, we will communicate with you in a timely manner to provide other alternatives or refund.

  1. Special Cases
    Damaged or Wrong Items:

If the item you received was damaged during shipping or does not match the item you ordered, please contact us within 48 hours of receipt. We will provide relevant solutions, such as replacing the item or refunding the money.
Expired Return Request:

Return requests after 30 days will be deemed invalid. Please contact us as soon as possible to avoid being unable to return due to overdue.

Thank you for your trust and support for our men’s clothing, and look forward to serving you again!